Client Care

Shipping

Complimentary Shipping

We offer complimentary express shipping on all orders. Every purchase is dispatched from our atelier in Milano within 24 hours of confirmation.

Delivery Times

Europe: 2–4 business days

North America: 3–5 business days

Asia & Middle East: 4–7 business days

Rest of World: 5–10 business days

Packaging

Every IKIRA creation is wrapped in our signature obsidian packaging — designed to protect your fragrance and reflect the care with which it was made. Each order includes a handwritten note from the atelier.

Tracking

Upon dispatch, you will receive an email with your tracking number. You may follow your parcel's journey from our hands to yours.